Responsible Gambling at Hula Spins Casino
At Hula Spins we are committed to safer gambling and to helping players keep their play fun and under control. We place player safety at the heart of what we do and provide a range of practical tools and guidance so customers can manage activity, spending and time spent on the site.
Player protection principles
We work to protect vulnerable people and to prevent harm. Our approach is to promote informed, measured play through clear information, easy-to-use controls and prompt support where needed. We will always act quickly if we identify behaviour that suggests a customer may be at risk.
Activity-control tools
Players can manage their account activity at any time using the responsible gambling section in My Account. Controls are designed to be straightforward and effective.
Available tools
- Deposit limits: set daily, weekly or monthly caps to control how much you add to your account.
- Time-outs: take a short break from your account for a set number of days with an automatic suspension of access.
- Self-exclusion: block access for longer periods if you need an extended break.
- Reality checks: optional session reminders that show how long you have been playing.
Deposit limits
You can choose a minimum deposit limit of £10 or set higher thresholds such as £50, £100, or a custom amount. Changes to lower limits take effect immediately. Requests to raise limits may require affordability checks and will be reviewed to make sure they are appropriate.
Loss limits
Loss limits allow you to cap net losses over daily, weekly or monthly periods. These limits help prevent chasing losses and are applied at account level. If you reach a loss limit, you will not be able to continue playing until the limit resets or you choose to adjust it downwards.
Time limits
Use session reminders and time-out tools to limit how long you play in a single session. You can set automatic reminders every 15, 30 or 60 minutes, or choose to log out automatically after a specified period.
Self-exclusion
Self-exclusion is a longer-term option for anyone who wishes to stop playing. You can self-exclude directly from your account for periods starting from 6 months and longer. During exclusion we will block access, cancel marketing contact and offer information about local support services.
Signs of problematic behaviour
Look out for warning signs such as spending more than intended, neglecting responsibilities, borrowing to play, or trying to hide activity. If you or someone close to you shows these signs, consider using the tools above and seek help.
Tips for maintaining control
- Set realistic deposit and loss limits and stick to them. - Schedule regular breaks and use reality checks. - Only gamble with money you can afford to lose. - Avoid gambling when stressed or under the influence of alcohol or drugs.
Professional help and support organisations
If you need further support, speak to our team via [email protected] or contact a specialist organisation. In the UK you can find confidential advice from organisations such as GamCare, GambleAware and your GP or local NHS services. These organisations offer helplines, counselling and online resources to help you take the next step.