This Privacy Policy explains how we collect, use and protect your personal information when you use Hula Spins. We take your privacy seriously and set out below the main types of data we hold, why we process it and the choices you have about your information.
We collect a mix of information to operate accounts, process payments and keep the service secure. That includes personal data, technical data and transactional records.
This covers the details you provide when registering or contacting us, such as your name, date of birth, address, email, phone number and ID documents needed for verification checks.
We log device and connection information like IP address, browser type, operating system, and cookies or similar tracking identifiers to deliver and improve the site and to detect fraud.
This includes deposits, withdrawals, payment method details, game activity and wagering history needed to manage your account, process payments and meet our regulatory obligations.
We use data to open and administer accounts, carry out identity checks, process payments, provide customer support and prevent fraud. We also use information to fulfil legal and regulatory requirements and to maintain responsible gambling controls.
With your consent we may send marketing communications, and you can withdraw that consent at any time via your account settings or by contacting [email protected].
Your information is stored securely and protected using industry-standard technical and organisational measures. Access is limited to authorised staff and service providers who need the data to perform their duties.
We retain personal data only for as long as necessary for the purposes described, including for legal or accounting obligations. Where we transfer data to third-party processors or partners, we require appropriate safeguards to keep your data secure.
We use cookies and similar tools for essential site functions, analytics and to personalise your experience. You can manage cookie settings in your browser or through the site cookie controls. Disabling certain cookies may affect site functionality.
You have rights to access, correct and request deletion of your personal data, to restrict processing, to object to certain uses and to portability where applicable. To exercise your rights, log in to your account or contact us at [email protected]. We may need to verify your identity before fulfilling requests.
We share data with service providers such as payment processors, identity verification and fraud‑prevention partners, game suppliers and regulatory bodies where required. We only share the information necessary for these services and, where possible, supply aggregated or anonymised data.
We may update this policy from time to time. Any material changes will be posted here and, where appropriate, notified to registered users. Please check this page regularly for the latest version.
